• T&C For Tour and Travel
  • T& C For Consultation and Medicine

Please read these booking conditions carefully as they are the sole terms and conditions of the contract between you and for all bookings.

A 'booking' refers to any confirmed invoice of reservation sent via email or post.
A 'holiday' refers to any booking made.
‘Hotel’ refers to the supplier of your main holidays elements (i.e. accommodation)

1. Prices

All prices listed are in US Dollars .
Home currency can be anything (based on client’s origin). Destination currency would be INR₹
We reserve the right to change or amend prices at any time before you have booked. Once your booking is made, the price you received is guaranteed unless changes to the booking are made. Prices will fluctuate depending on the foreign exchange rate for the relevant country. Please be aware that we also reserve the right to increase the total cost of your holiday prior to your departure if currency fluctuations between Home currency and Destination currency in the costs to us of providing your holiday rise by more than 2%. Any increase will be no more than 10%.

2. Deposits and Payments
  • All prices are in US$ unless otherwise stated.
  • Credit card payments would be subject to 2% surcharge. Wire transfers through banks would be subject on actuals.
  • There is a fixed booking deposit of $500 , non-refundable; would be adjusted against the total tour cost.
  • 100% payment has to be made no less than 45 days before arrival
  • All Government Taxes are charged additionally and will be levied as per the charges prevalent during the time of the stay.

Deposits are non-refundable, non- transferable but can be adjusted in your subsequent booking; this process of transferring may only be carried out once; you must inform us 8 weeks or more before departure. If full payment is not received by these dates, we reserve the right to cancel your booking, along with any relevant cancellation charges. We may require full payment at the time of booking, as some of our supplier and hotel contracts may have stricter terms.

3. Cancellations
  • All refunds are subject to bank transfer charge deductions, currency conversion losses & charges.
  • All refunds are as per table below except non-refundable $500 deposit. $500 can be adjust for any future travels with IZ.

30 to 45 Days: 100% (minus above mentioned deposit and charges)
15 to 30 Days: 50% (minus above mentioned deposit and charges)
Within 15 days or No show: 0%.

For Travel between December 20th till January 5th, 100% payment needs to be received no less than 60 days before arrival. 100% amount is non-refundable in case of cancellation or no-show. $500 deposit can still be adjust in canse of cancellation or no-show for future travels with IZ.

4. Liabilities

Please note that after the finalization of the Tour/ service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt of India, the same would be charged as extra.

  • TourMyIndia.com act only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by them.
  • All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants' safety, comfort & general well being.
  • Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check in and check out time of the hotels until unless indicated in the itinerary.
  • We shall not be responsible for any delays & alterations in the programme or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.
  • We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.
  • We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggages & personal property/s at all times are at the client's risk.
5. Flights

We would make great recommendations around the flights either to be booked directly (eg. if one wishes to use miles or Credit card points to book directly) or through us. The Privacy policy, Terms & conditions, Payment terms, Cancellation terms, Data policy - would be dependent upon the carrier.

6. Hotels

We include the Hotels in the complete program as per needs. In case one wishes to book directly (eg. to consume Credit card points), we would assist with identification of hotels that fit the bill. In case the hotel is booked directly, the Privacy policy, Terms & conditions, Payment terms, Cancellation terms, Data policy - would be dependent upon the hotel. If you fail to turn up to any part of the holiday, 100% of the holiday cost will still be charged. The period of notice refers to the number of days prior to the departure date in the booking that we receive written notification of your holiday cancellation.

7. Standard Wellness Includes
  • All wellness 'Program' inclusions as listed
  • Individual Wellness Consultation; Ayurvedic Consultation (where required)
  • Personal Fitness Consultation, Fitness Test and Body composition analysis (where required)
  • Ongoing progress checks with Doctor and consultants
  • Detailed debrief session and lifestyle consultation and counseling session
  • Meals as per centers inclusions.
  • Morning Wake Up signature tea and fresh fruit bowl provided every day
  • Scheduled wellness activities: as per center’s schedule
  • Daily use of the Hydrotherapy facilities: each center own set of available facilities. Usage is as per their policies.
Terms and Conditions
  • Check-In & Check-Out policies are as per center’s policies. Special requests around early check-in & late check-out can either be accommodated for additional charges or within the defined package as per center’s policies.
  • Travellers below the age of 18 should always be accompanied by an adult. Few centers do not allow children below the age of 14 to preserve tranquility of the destination center.
  • For individuals below 18 years of age, there could be limited Wellness ‘Program’ & limited Hydrotherapy facilities as per center’s policies.
  • Any disputes arising would be subject to jurisdiction of Jaipur, Rajasthan, India.
9. Changes

In the unlikely event that we need to significantly amend (e.g. change flight timings by 6 hours or more, downgrade accommodation etc.) or cancel your holiday, you can choose from one of the following options:

  • Book another available holiday from us; paying or receiving the difference in price.
  • Cancelling your holiday with a refund (less any supplier costs of ours and any previous amendment fees).
  • Accept any amendments made to your holiday.

We will inform you of any amendments to your holiday. Remember any changes made are from causes outside our control and we reserve the right to make these changes. We are not liable for any forced cancellations or changes that stem from adverse weather conditions, acts of God, fire, floods, terrorism, civil strife or riots, war, strikes, airport closures or any other circumstance that is beyond our control resulting in force majeure.

10. Travel Insurance

All persons under your booking must have travel insurance as Incredible ZIndagi cannot be held responsible for any liability, losses, or expenses you may incur. We strongly advise comprehensive travel insurance that cover our policies for amendments or cancellation charges is purchased at the time of booking.

11. Our responsibility

Incredible ZIndagi acts as a booking agent or as a principal on behalf of a Hotel for the relevant supplier (i.e. hotel) and cannot be held liable in any way if you or any person under the booking suffers from illness, bodily harm, or death unless caused by our own negligence. We ensure the core elements of your holiday are to an acceptable standard as described for the corresponding booking at the time of book. We may create dynamic/split packages consisting of different holidays elements (e.g. accommodation, your flight, car hire etc.) and source these through different channels thereby offering you one cost for all elements of the package; this allows us to seek more competitive prices.

12. Your responsibility

Please remember that you are responsible for your actions and all members under your booking. If it is believed that any member of your party causes offence, distress, danger, damage or annoyance to either other guests, staff or property, we may terminate your booking and holiday with immediate effect. Thereafter we will not take responsibility for any party member; our contract with you will be terminated and the full cost of the holiday forfeited without any compensation or refund or expenses you may incur.

It is your responsibility to ensure that any visas in your booking party necessary to travel to the destination you have booked are organised and arranged by yourselves, this is not Health and Fitness Travel's responsibility. Before booking and taking part in any holiday programme/package, we do advise consulting a doctor for your suitability in taking part. It is also your responsibility to advise us of any medical or health conditions that may affect your participation in holiday and/or programme, failing to do so may result in aspects of your holiday being altered or cancelled.

If you are booking your own flights or any other means of transportation, please do not book these until your booking has been confirmed by Health and Fitness Travel after receiving a booking reference number on email from us - this confirmation means we have availability for all our suppliers necessary to fulfil all elements that make up your booking.

You should ensure that you have a valid passport and, as many countries require expiry dates on passports to be a considerable length of time after the return from holiday, we would recommend that your passport is valid for 6 months after return. All children from birth require their own passport when travelling.

Please note that we are not open 24 hours a day and do not have an emergency out-of-hours contact should an emergency arise outside our opening hours which can be found on the top right of our website, we cannot therefore be held liable for any costs as a result from missed flights, transfers or accommodation. Should any urgent situation arise please leave a voicemail and we will respond as quickly as possible. For training purposes and your own security, your call may be monitored and recorded.

13. Problems and complaints

If you have a complaint whilst you're on holiday, please bring this to the attention of the office/hotelier/supplier immediately so you have the best chance of resolving your issue; failure to do so may hinder any claim you wish you make on return. If you are still unable to resolve your issue please contact us so that we can be best equipped to help you whilst you are away. If you wish to complain on return, you must do so within 28 days from the day of arrival back home.

After you have booked your holiday with us we may pass on your contact email address and telephone number to the hotel or organisers for reasons to ensure pre-reading material, health concerns or holiday preferences can be organised.

Please note : Any changes made to this T&C Policy will be updated on this page.

The accompanying terms and conditions will be considered to have been acknowledged by the client on the use of the site www.incrediblezindagi.com. You are requested to read them carefully before you use the services of the site.

Intellectual property rights

Unless otherwise indicated or anything else contained to the Contrary or some other proprietary material owned by a third party or manufacturer or Brand owner, Incredible Zindagi has all Intellectual Property Rights into and in the digital resources, including, without Limitation, any and all rights, title and interest in and to copyright, related Rights, patents, trademarks, trade names and service marks, designs and trade secrets And inventions (whether patentable or not), nationality, origin code, meta tags, meta tags, Images, databases articles, icons, and links. You acknowledge and Agree that you shall not use, reproduce or distribute any content from this Internet Site without getting authorization from Incredible Zindagi.

User Security

By registering with the digital assets you can access or view the prices, product details, and submit purchase orders electronically after consultation. You're responsible for utilizing the digital resources in a safe and responsible manner. Incredible Zindagi will not be liable for any loss or damage caused from any unauthorized account access caused by your activities, such as not adhering from their accounts or sharing your account password. We reserve the right to refuse registration or cancel an account at any time.


Incredible Zindagi makes no warranty for any damage Suffered by customers using the services on this website. Moreover, It makes NO warranty that:

  • The information on the electronic assets is a substitute to Proper treatment and consultation from a Ayurvedic Centers / doctors associated with Incredible Zindagi's.
  • The digital assets will be accessible on an uninterrupted, Reputable, secure, or error free basis;
  • The results that may be obtained from the usage of the Digital resources or any services offered through the digital assets will treat any Illness.

The digital assets are not a substitution for an electronic virtual and face to face appointment with a qualified Incredible Zindagi's Doctors. Under no circumstances should any patient stop taking prescribed medicines without consulting with the doctor who prescribed it. The data given in the digital assets is to get general information of their consumers. The info on no account implies or prescribes self-medication by the consumer. Further some other advice which can be found on the electronic resources isn't intended to be taken as a replacement for medical advice and treatment. Consequently, consumers of the electronic assets should avoid self-treatment and consult with a Incredible Zindagi's Doctor and take the therapy under his or her proper guidance and information.

The information (including without limitation advice and recommendations) and services on this Website are intended solely as a general educational aid and are neither medical nor health care advice for any individual problem nor a substitute for medical or other professional advice and services from a qualified health care provider familiar with your specific facts. Always seek the advice of an experienced healthcare provider with any questions that you may have about a medical condition or prior to starting any new treatment. Nothing contained in this website is meant to be useful for medical diagnosis or treatment.

Usage Restrictions

You agree to not use the electronic resources for some of the Following purposes:

  • Circulate or spread any illegal, harassing, libelous, Abusive, threatening, harmful, indecent, obscene, or otherwise objectionable material. Convey material that encourages conduct which constitutes a criminal offence, results in civil liability or otherwise breaches any applicable laws, regulations or code of practice.
  • Gaining unauthorized access to additional computer / network Systems which may include Interfering with every other man's usage or enjoyment of the Website
  • Breaching any laws that are applicable.
  • Interfering or disrupting networks or websites linked to the digital assets.
  • Making, transmitting or storing electronic copies of Materials protected by copyright without the permission of Incredible Zindagi.
  • Any activity which results in manipulation, defacement, Hijacking, hacking, etc., of this Website.
  • Make Use of the electronic assets to violate the safety of almost any Computer network, crack passwords or security encryption codes, transfer or store illegal material including obscene or threatening material or engage in any sort of illegal activity.
  • Engage in any fraudulent, abusive or illegal action, Including but not limited to any illegal activity outlined in the Information Technology Act, 2000, communication or solicitation designed or intended to acquire the password or some personal private information of almost any usage
  • Cache or permit caching by almost any person.
  • Rent, sell, lease, sublicense, or give your accessibility into the Digital resources.

The business will charge cargo or handling fees or Shipping fees, international payment gateway charges or statutory taxation as important. More information of shipping charges can be obtained at https://www.incrediblezindagi.com


The Sale/Purchase of products will be Regulated by special policies of sale such as cancellation policy, return policy, shipment policy Etc. which can be found on demand. Moreover, policies and those terms may be Further supplemented by Product certain states, which may be displayed on the webpage.


We can change or discontinue any aspect of the digital Resources at anytime, including, its contents or features. We reserve the right to change the conditions and terms related to this use of their electronic assets. Such modifications will probably be available instantly without previous notice, which shall be set on the assets.

Limitation of Liability

In no circumstances will we be responsible for damages of any kind , Including, without limitation , direct , incidental ,consequential damages (including, but not limited to, compensation for lost profits , business Disturbance , and loss of programs or information) resulting from the utilization of Or inability to use our digital resources, or some other information provided over the Digital assets, or from these services and products any claim attributable to errors, omission , or other inaccuracies in the goods or interpretations thereof.


User agrees to indemnify, defend and hold Incredible Zindagi or its owners harmless from and against all losses, compensation, expenses and cost, including reasonable attorney's fees, arising out of or related to any abuse by the user of the content and services provided online assets.

Governing Law

The laws of India shall apply and courts in Jaipur, Rajasthan will have jurisdiction in respect of all the terms, conditions and disclaimers. The company reserves the right to make changes to the digital assets, it’s terms & conditions and disclaimers at any moment and without advice Into the customer/customers of the services.

Software Available on the Digital Assets

Software or data (if any) which is made available For use or download from the digital assets ("Software") is the Copyright work of Incredible Zindagi and/or its Licensors. Your use of the Software is governed by the terms of the end user license agreement ("License Agreement"), if any, that accompanies or is within the Software. You may Not install or use any Software that's accompanied by or includes a License Agreement unless you first agree to the License Agreement terms.


Notices under these Terms may be granted by Incredible Zindagi and the Customer in writing by delivering them by hand or from sending Them post to the last address supplied by the Customer as well as in the case of Incredible Zindagi into the contact cited on the assets that are digital.

Furthermore, Incredible Zindagi may also publish notices of general nature, which can be applicable to all Visitors or Customers on its own digital assets. Such notices will have the exact same effect as a notice served individually to each Visitor or Customer.

In the case of hand delivery, cable, telex, fax Notices or electronic communication, notices or guidelines will be deemed served seven days following posting or upon reception as case might be. Records, which might be sent by electronic communication between the parties, could be in the kind of an electronic mail, an electronic mail attachment, or of an available download from the resources. Incredible Zindagi shall be deemed to have fulfilled any legal responsibility to deliver to the Customer, in case such a record is routed via email delivery at the email mail id last supplied by the Visitor or Customer. Any instructions obtained from the Customer/Visitor by means of electronic Shipping or by facsimile would be known to have been sent to paper.

Modification of these terms

Incredible Zindagi reserves all right to alter the Terms, conditions and notices under which the digital resources are offered, Including but not limited to the charges, if any, linked to the use of the digital resources. It will be the only responsibility of the consumer to regularly review these terms and conditions. The consumer's continued use of these Digital assets shall constitute his/her/its acceptance of any changes to this policy.

Materials provided by you

Incredible Zindagi does not claim ownership of the materials you provide to Incredible Zindagi (including registration data, feedback, suggestions etc) or post, upload, input or submit to any of the digital assets or its associated services (Submissions). However by posting, uploading, inputting, providing or submitting your Submissions, you are granting Incredible Zindagi and its group companies/affiliates the right to use your Submissions in connection with the operation of their businesses including publishing your name in connection with your Submissions. Incredible Zindagi shall not use or sell user identifiable data contained in the Submissions. However, Incredible Zindagi has the sole & exclusive right to use, transfer or otherwise deal with compiled user aggregated data as not restricted by law.

Information on Products and Services

The information (including without limitation advice and recommendations) and services on this Website are intended solely as a general educational aid and does not constitute a recommendation to buy any products, etc. discussed therein by Incredible Zindagi.

Any decisions will be based solely on your own discretion and evaluation of the products of Incredible Zindagi and your need for the same. While adequate care would be taken to ensure completeness, accuracy etc. of the information/services provided, Incredible Zindagi shall in no circumstances be liable for any loss or damage caused by your reliance on information obtained through this Website. It is your sole responsibility to evaluate the completeness, accuracy or usefulness of any opinion, guidance or other content made available on this Website. You should consult your own legal counsel, business Advisor and tax Advisor as to the legal, business, tax and related matters concerning any policies with respect to which guidance is sought or given.

Message Boards/Chat Rooms

The site provides message boards & chat rooms for user discussions. We expect our viewers to exercise utmost caution before transacting on any message posted on the boards/chat rooms. We request the participants not to misuse the boards & chat rooms by posting malicious & ill intentioned messages. The messages posted on chat rooms & message boards are the views of the individual posting them. Incredible Zindagi will not assume any liability on account of the message posted on message boards & chat rooms.

Security Practices and Procedures

Our Company complies with reasonable security practices and procedures to protect the sensitive and personal information collected by us. Regular audits are conducted to ensure that reasonable security practices and procedures are in place.

Privacy Policy

Our Company complies with reasonable security practices and procedures to protect the sensitive and personal information collected by us. Regular audits are conducted to ensure that reasonable security practices and procedures are in place.

User Privacy

The user’s right to privacy is of paramount importance to us. Any information provided by the user will not be shared with any third party. We do everything we reasonably can do to protect your rights of privacy on systems and the website controlled by us, but we are not liable for any unauthorized or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example courier agencies and intermediaries that have links to our order processing system. You should take note that the information and privacy practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks, may be different from ours. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. We collect email address, name, phone number when you use our services or products. This information is used to send you personalized offers, product & service updates and health information based on your interests.

Personal Information - Sensitive/confidential personal data or any personal information (name including first and last name, email address, mobile phone number and contact details, age, date of birth, area ZIP/Postal Code, password); financial information such as bank account or credit card or debit card or other payment instrument details; physical, physiological and mental health condition; medical history; sexual orientation; medical records and history; biometric information (such as DNA, fingerprints, voice patterns, etc. that are used for authentication purposes); user interests, will be considered sensitive personal data or information under the Rule 3 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and any such information collected will be available for view by the user on the Website.

Any personal/sensitive information will not be disclosed by Incredible Zindagi to any third party without prior permission. No prior permission will be required if the request for such information is:

  • Necessary for compliance of a legal obligation.
  • Shared with Government agencies mandated under the law to obtain information for the purpose of verification of identity.
  • For prevention, detection, investigation including cyber incidents, prosecution and punishment of offences.

Any personal/sensitive information can be transferred to any other Company/person in India only if:

Consent is given by the user. - It is necessary for the performance of contract between us and the user.

Any personal information shall not be collected without consent by the user. The information will be collected for lawful purpose or if it is considered necessary for the purpose. The information collected shall be used only for the purpose for which it is collected and shall not be retained for a period longer than what is required.

The user will be aware about the fact that the information is being collected, its purposes and recipients, name and addresses of the agencies retaining and collecting the information.
The personal/sensitive information will be collected only for the purpose for which it is sought.
The user will be provided with an opportunity to review the information provided and make corrections, if required.
Before collecting the information, the user will be provided with an option to not provide the information sought.
The user will be able to withdraw their consent later. If done so, we have the option of not providing the good/services for which the information is sought.